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Smart routing needs to be enabled at the Netvalve level:- By default, the global flag for smart routing is enabled within the Netvalve microservice.
Smart routing needs to be enabled at the Client/Account level:- Smart routing functionality is disabled by default for specific clients/accounts. To enable smart routing for a particular client/account, the flag needs to be set via the Back Office Portal by a Netvalve Admin. Please contact the Netvalve Admin to request the activation of smart routing for your client/account.
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Smart routing retry needs to be enabled at the Netvalve level:- The global flag for smart routing is set within the Netvalve microservice, and by default, it is disabled.
Smart routing retry needs to be enabled at the Client/Account level:- Smart routing for specific clients/accounts can be enabled via the Back Office Portal by a Netvale Admin. By default, this feature is disabled. Please reach out to the Netvalve Admin to request the activation of smart routing for your client/account.
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