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Event name

  • Possible event names

Event

Description

AUTHORISED

Triggered when a payment has been authorized

AUTHORISATION_FAILED

Triggered when the authorization process has failed

PURCHASED

Triggered when the Sale process has succeeded.

PURCHASE_FAILED

Triggered when Sale process has failed

CAPTURED

Triggered when an AUTHORISED payment has been CAPTURED, in full.

CAPTURE_FAILED

Triggered when the CAPTURE process has failed.

CANCELLATION_FAILED

When APM system, declines or fail for a payment, the event has been triggered

CANCELLED

Triggered when transaction is cancelled

REFUNDED

Triggered when a CAPTURED payment has subsequently been refunded.

REFUND_FAILED

Triggered when a REFUND request has failed.

REBILLED

Triggered when a REBILL transaction is successful

REBIL_FAILED

Triggered when a REBILL transaction is failed

AUTHORISATION_PENDING

Triggered when the authorization process has status PENDING

PURCHASE_PENDING

Triggered when Sale process has has status PENDING

CAPTURE_PENDING

Triggered when the CAPTURE process has has status PENDING

REBILL_PENDING

Triggered when a REBILL transaction has status PENDING

REFUND_PENDING

Triggered when a REFUND request has status PENDING

CANCELLATION_PENDING

Triggered when a CANCEL request has status PENDING

Webhook response

Webhook Request Handling:

Info

For successful handling, your response to the POST request should be 200. OK.

Ensure that when consuming the webhook, the response is sent promptly to prevent a timeout.

The timeout period is set to 5 seconds.

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Ideally, you should receive a webhook in the order in which the webhook events occur. However, you may not always receive the webhooks in order. Know more about Order of Webhooks.

Authentication

There are couple of ways to ensure authentication of the webhook.

Custom Header / Custom Header Value

  • When creating a new webhook, there’s an option to provide authentication header name (Custom Header) and value (Custom Header Value).

  • When the webhook request is sent to provided webhook URL, besides the request body with transaction details, it also includes provided custom header name and value.

  • Based on those 2 parameters, it’s possible to verify if the request is coming from verified server machine.

IP address restriction

  • Another mechanism of preventing requests from non-verified server machine would be to whitelist the IPs of those servers.

  • Netvalve is capable of providing the list of IPs that could be then verified on webhook receiver side to make sure requests are coming from verified server machine.